WHAT




We make brands playable. So people connect across screens and devices, whenever, wherever.


YES, YOU NEED THAT! »

HOW




We use transmedia storytelling to build entertaining relations between people & brands.


WHAT'S THAT? FIND OUT »

WHY





YOU get "realtime" engaged audiences and sustainable customer relations.


WHAT'S IN IT FOR YOU? »

SOCIAL





Start the dialogue and build a base for future relations. Go ahead, get social.


GET THE STORY ON SOCIAL »

MOBILE




Most powerful member in the multi platform family. Find momentum in mobile.


GET THE STORY ON MOBILE »

SHOP




We build entertaining products for multiple platforms to get brands where they need to be.


WHAT WE CAN DO FOR YOU »








CONNECTED PLAY


"Make friends by playing around"


IT'S PLAYTIME!


A playable brand uses all kinds of play to connect to audiences. It can offer interesting places to visit. Or funny ways to connect to friends. It can offer playlists for sunny sunday mornings or rainy thursday afternoons. A beautiful monthly (tablet) magazine, VOD channel or webseries. And indeed a funspreading multiplatform game to share with friends. Whatever fits the kind of connection your brand is after.

CONNECT


Why put in the effort (and money) to offer these kind of experiences? Because it will give you a way of bonding your brand to audiences in a 'realtime web' world. Taking up a role in their everyday lives. You are extending the market potential for your brand. Creating more fullfilling and enduring relationships with people.

"All creatures play. It is how we engage most naturally. But what drives us is passion. This is our enlightment"


UP NEXT: HOW WE DO IT »

SERVICES DETAILED »








TRANSMEDIA STORYTELLING


"The sticky stuff"


MULTIPLE PLATFORMS


You build your story around your audiences. Using as many 'touchpoints' as you need.

Touchpoints can have many forms: A landingpage on a website. A 'Facebook' page or game. A billboard at a busstop. A mobile game. A television program with a second screen app. A brand event. A secret screening or concert.

GET GLUED


But that's just a bunch of expressions. What makes them work longterm is when they are all embedded in the same storyworld. When there is a flow between touchpoints that makes crossing over from one to another feel like you're 'connecting'. It's rewarding to do, fullfilling and ideally even meaningful.

PLAY TO THE HEART


That's how transmedia storytelling kicks in. It's the artery that binds all elements together. To create an overall, mutually empowering story world. A good transmedia design can do all this. It's just an inch away from pure magic.

TRANSMEDIA DESIGN


* Central story premise
* Plots and step outlines
* Story/Brand World development
* Player Roles and Story Character Design
* Multiplatform story flow
* Transmedia Story Bibles for managing teams across the board


UP NEXT: WHY WE DO IT »

GET SOME MAGIC YOURSELF WITH OUR SERVICES »








AUDIENCE ENGAGEMENT


"Where Play meets Passion"



ATTENTION IS A FICKLE THING


In today's realtime web, information is ubiquitous. It's speed immediate. Attention is here one moment, gone the next. Yes, you need to get noticed first. But more then this you need to get in touch!

True leverage happens when people interact with you.

PROFITABLE, DURABLE AUDIENCE RELATIONS


We play to the heart. For that little sparkle of fun. A touch of empathy. The delight of recognition. Moment after moment again. We are building up audience relations. And if we do it right. That's durable relations.

MAINTAINED BY PLAYABLE, PASSIONATE BRANDS


We use transmedia storytelling to create ongoing storylines for social media. And build up memorable moments for mobile media. Then we build out the storyworld that encapsulates all these experiences into an ongoing adventure across many platforms simultaneously.

And we always have a cunning plan on building up audiences...

AUDIENCE ENGAGEMENT PLAN


* Touchpoint Analysis
* Flowcharting across channels & per medium
* Metrics, measures and tracking


UP NEXT: GET THE STORY ON SOCIAL »

GET CUNNING TOO! USE OUR SERVICES »








SOCIAL MEDIA


"Relations status; It's complicated"


LOVE IN THE TIME OF TWITTER


Relations can be complicated (telling nothing new here). Starting off with a drink, shiny gifts, visiting the parents. That's all nice enough at first, but probably not sufficient for the long-term.

DEDICATION


Just like social media engagement needs more then a glossy timeline, nice game or having a twitter account.

One day you need to decide. You need to make a commitment. Are you willing to do what it takes to keep this relation going? Do you have the dedication required to achieve lasting relationships?

DEVOTION


When you do, we are here to help you. Strong relations surprise and inspire you, time and again.

SOCIAL MEDIA DEVELOPMENT


* Social Media Editorial Plan
* Visual Art, look and feel social storylines
* Production of footage (story and news), applications, mini-games and video elements.
* Day to day audience engagement services

UP NEXT: GET THE STORY ON MOBILE »

WORK WITH US, PUT A LITTLE LOVE IN IT »









MOBILE MEDIA


"Tangibly close"


SO NEAR


At the flick of a fingertip you move from your mother to your tweeps. From your schedule to your leaderboards. And back again to your music. Your mobile is the digital heartbeat of your life. A personal 'hub' that provides you with everything you need instantly.

It's the most powerful member in a multi platform family.

UP CLOSE & PERSONAL


Mobile is pronto, heart-to-heart, very personal. And it's all about moments.

So you need to get clear, what moment will you enhance? To get up close and personal.

Think of personal playlists, and ongoing connected play. Think of second screens for audiences to step into brandworlds, and navigation on the spot. All this and more, you can do, because mobile offers you the opportunity to see where your audience is at any time.

"Responsibility is the price of greatness"

Winston Churchill


Mobile engagement is very powerful but may pose risk as well. Because you are entering the intimate space, you need to be mindful. And to make it work, you have to be memorable.

"We don't remember minutes, but we do remember moments"


MOBILE MEDIA DEVELOPMENT


* Mobile Usage Scenario's.
* UI, Visual Art Development. Look and feel of mobile
* Mobile Web and Application Development.
* In house work with latest webstandards (HTML5, CSS3, Javascript).
* Co-production with specialised mobile development and mobile game studio's.

MAKE YOUR MARK WITH OUR SERVICES »








ADD TO CART


"Work @ Play"




STRATEGY



THE BIG STORY


Together we build up your brand story. Then we go on to give it some character. Your brand's character, but more importantly inspiring roles for your followers. How can we make current functions more fun? What kinds of play will benefit the build up of audience relations? What are the kinds of play that get storylines stickier?

TRANSMEDIA DESIGN


* Central story premise
* Plots and step outlines
* Story/Brand World development
* Player Roles and Story Character Design
* Multiplatform story flow
* Transmedia Story Bibles for managing teams across the board


AUDIENCE ENGAGEMENT PLAN


* Touchpoint Analysis
* Flowcharting across channels & per medium
* Requirements for metrics, measures and tracking

DEVELOPMENT



SOCIAL MEDIA DEVELOPMENT


* Social Media Editorial Plan
* Visual Art, look and feel of social storylines
* Production of footage (story and news), applications, mini-games and video elements.

GET THE STORY ON SOCIAL »





MOBILE MEDIA DEVELOPMENT


* Mobile Usage Scenario's & User Interface Design.
* Visual Art Development. The look and feel for mobile
* Mobile Web and Application Development: Technical builds.
* In house work with latest webstandards (HTML5, CSS3, Javascript).
* Co-production with specialised mobile development and mobile game studio's.

GET THE STORY ON MOBILE »




TELEVISION & VIDEO FORMAT DEVELOPMENT


* Format & pilot development.
* TV production bible.


PRODUCTION



FLEXIBLE UP AND DOWNSCALING


Many times development stages roll over in actual production for web, mobile and television/ video. However depending on the size of the production or simultaneous delivery times of materials, we work with specialised studio's to build specific mobile productions or in case of television we hire an experienced production team or co-produce with parties specialised in specific genres to get the best execution.

* Responsive web applications
* Day to day audience management services
* Reports
* Mobile web and native applications for iOS, Android and more
* Managing TV Production budget and -team.

HIRE US »


PORTFOLIO »









  • I WRITE: Medium

    Occasionally I speak my heart out

  • IN DEVELOPMENT: Light Dragons

    Yes, big girls play with dragons too...

  • IN DEVELOPMENT: False Trails

    Hide-seek-cheat with the codes of life

  • IN DEVELOPMENT: Babes4.0

    4 Women "handle" their midlifecrises

  • Marketing Movies Online

    Audience Engagement WS

  • Tall Girls

    Social Media & Digital Distribution Plan

  • CNAM/L'ENJMIN/NX Publ. FR

    Transmedia Masterclass Marseille

  • Power to the Pixel

    Audience Engagement Tutor Pixellab

  • From Story to Legend

    Dutch Conference on Transmedia

  • Staatsloterij

    User Engagement Brainstorm Digital

  • G-Star

    Pitch DM&Jurriaan Schalken

  • RTE

    Audience Engagement

  • TNT

    User Engagement

  • iTAPAS

    IPTV Advertising

  • Media College Amsterdam

    Games & Crossmedia

  • Dutch Ministry of Economic Affairs

    WS Future of Mobile

  • Dutch Public Broadcasting

    NPO Social mediaplayer

  • NPOX

    Catch me if you Can WS

  • NPOX/NL3

    UGC Idents Ned 3

  • NL Institute for Sound & Vision

    Polygoon Mash-Ups

  • RETAIL TREKS

    Floormetrics Application

  • European Commission

    FP7 Games & Collaborative Working

  • ICIDS08

    Workshops

  • University Delft

    Introduction of Tribler: P2P TV solution

  • MassContent

    IP proposal P2P for Mobile Broadcast

  • The Akademi Norr, Hemavan

    Conference Cross Media ID

  • Sony International India

    BP Dutch Crossmedia Unit

  • Kennisnet NL

    SMS Debat: Politicans/Scholars

  • IST 2005, European Commission

    Crossmedia in an ICT Framework

  • mGain

    Future of Mobile Entertainment

  • MassContent

    IP proposal P2P for Mobile Broadcast









CONTACT


"Let's connect"

Call at +31 (0) 297-368358
Call using Skype (monique.dondersteen@skype.com)


Base Station


HQ Visiting Address:
Zijdstraat 51 a
1431 EB Aalsmeer
The Netherlands

Post Address:
Dorpsstraat 98
1431 CG Aalsmeer
The Netherlands

Mail us



Get in Touch



Call us:

Phone +31 (0) 297-368358

Using Skype

If you visit us, travel to:
Zijdstraat 51 a
1431 EB Aalsmeer
The Netherlands



GOOGLE MAPS





Base Station


HQ Visiting Address:
Zijdstraat 51 a
1431 EB Aalsmeer
The Netherlands

Post Address:
Dorpsstraat 98
1431 CG Aalsmeer
The Netherlands

Mail us













TERMS AND CONDITIONS OF USE



Please read the following Terms of Use carefully before using any of the websites (each website a "DondersteenMedia Site" and collectively, the "DondersteenMedia Sites"), and/or all applications or products (the "Products") offered by us ("Dondersteen Media"). By visiting any "DondersteenMedia" Sites or by using applications or products, participating in any of the interactive activities offered on any "DondersteenMedia Sites, Applications or Products", you agree to be bound by these Terms of Use. Please note that we may, in our sole discretion, modify these Terms of Use without notice to you. Therefore, please continue to review these Terms of Use when using any of the "DondersteenMedia Sites, Applications or Products". By continuing to access and use any "DondersteenMedia Sites, Applications or Products" after the Terms of Use have been modified, you will be deemed to have agreed to such modifications.

1. Registration and Passwords


Registration is not required to browse the DondersteenMedia Sites. However, certain features offered on the DondersteenMedia Sites, Applications or Products may require you to submit certain personal information, such as your name, your postal address, your e-mail address, and billing information. When you submit such information on a DondersteenMedia Site, Application or Product you represent that you are at least 18 years of age and that you have the authority to register with such site. When you register we may assign you a login ID and request that you choose a password. You are responsible for maintaining the confidentiality of your login ID and password. You shall be responsible for any use of your login ID and password. In addition, you agree to pay all charges, including taxes, duties or other fees, incurred by you or anyone using your login and/or password.

2. Your Submissions and User Conduct


The DondersteenMedia Sites, Applications or Products may invite users to communicate with one another via chat areas, social media environments, either published by DondersteenMedia or third parties, such as Facebook and Twitter among others, mobile web and application environments and bulletin boards. Some DondersteenMedia Sites, Applications or Products may also enable users to submit materials to be viewed by or shared with other users. Any communication and/or submission(s) (collectively, "Submissions") made on any DondersteenMedia Sites, Applications or Products, including, but not limited to, any notes, reviews, bulletin board postings, social media comments, ideas, suggestions, concepts, artwork, photographs, game mechanics, walkthroughs and sound and video files will become the property of Dondersteen Media and can be used in any manner or form throughout the world without any time or other restrictions. Dondersteen Media shall be entitled to edit such Submissions as it sees fit, and it shall have no obligation to use material submitted. You are solely and fully responsible for the content of any of your Submissions to any DondersteenMedia Sites, Applications or Products. Your Submissions must strictly conform to the following guidelines:

Your Submissions to the DondersteenMedia Sites, Applications or Products must originate with you and be accurate and current. Your Submissions must not infringe any third-party rights, including, but not limited to, copyright, trademark, publicity, or privacy rights.

Your Submissions must not be fraudulent, libellous, defamatory, obscene, pornographic, harassing, abusive, threatening, racially offensive, offensively directed towards people based on their gender or sexual orientation or be otherwise objectionable. If there is any question as to what constitutes objectionable material under these Terms of Use, Dondersteen Media is the final arbiter of what does or does not constitute objectionable material.

Your Submissions must not be harmful to minors in any way.

Your Submissions must not advertise or solicit funds.

Your Submissions must not use the DondersteenMedia Sites, Applications or Products to advocate or offer instructions as to illegal activities or to violate any applicable laws.

You may not make Submissions if you are under the age of 13.

Your Submissions must not be in violation of the guidelines set forth in these Terms of Use. Any such violation shall be a material breach of these Terms of Use. Dondersteen Media will remove from any DondersteenMedia Sites, Applications or Products without prior notice any Submissions that violate any provision of these Terms of Use and will cooperate fully with any law enforcement officials and/or agencies in the investigation of any violations. In addition, Dondersteen Media may immediately and without prior notice terminate the right to access the DondersteenMedia Sites, Applications or Products of any user who violates these Terms of Use. You further agree that you will not circumvent our security features, corrupt any content or files on or obtained from any DondersteenMedia Sites, Applications or Products, interfere with or in any way disrupt our service or servers, or networks connected to our service or servers, or otherwise violate any applicable law or regulation or these Terms of Use.

3. Downloading Material from the Dondersteen Sites


You are permitted to download only those materials specifically available to download from any DondersteenMedia Sites, Applications or Products for your personal use. Any material available for downloading from a DondersteenMedia Sites, Applications or Products may not be used for any other purpose other than your personal non-commercial home use. You must not remove any notices or credits on the downloaded materials or delete, add, or otherwise modify the content of any such downloaded materials, unless you have prior written permission from Dondersteen Media to do so.

4. Ownership of Materials on the Dondersteen Sites


The DondersteenMedia Sites, Applications or Products and all the materials published or otherwise incorporated on the sites, applications or products ("Content"), such as text, button icons, interfaces, images, software, game mechanics, illustrations, video clips, audio clips, and other video and audio files are owned exclusively by Dondersteen Media or by others that have licensed their materials to Dondersteen Media. The Content is therefore protected by copyright, trade secrets, or by other proprietary rights. You may not copy, download, upload, modify, reproduce, transmit, delete, add to, distribute in any way, or otherwise use for any purpose any of the Content except as stated in these Terms of Use, on any DondersteenMedia Sites, Applications or Products, or with the prior written consent of the owners of the Content. In addition, any of the tradenames, trademarks, service marks and logos (collectively referred to as "Trademarks") that appear on the DondersteenMedia Sites, Applications or Products are owned by Dondersteen Media or others that have licensed their use to us. Other Trademarks will occasionally be added to the DondersteenMedia Sites, Applications or Products. These Trademarks may not be used in any manner without the prior written consent of their respective owners.

5. Partner Sites/Linked Sites


The DondersteenMedia Sites, Applications or Products may provide links to other websites for your convenience and enjoyment. Please note that if you access other websites through such links you do so at your sole risk. Dondersteen Media does not review, endorse, or control any content, advertising, products, services, or other materials on or available through those sites, nor is it responsible for any viruses, Trojan horses, or other items of a potentially destructive nature that they may contain. Your correspondence or business dealings with advertisers, partners, or other third parties through any DondersteenMedia Sites, Applications or Products, including payment for and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third parties. You agree that Dondersteen Media and the DondersteenMedia Sites, Applications or Products will not be responsible or liable for any loss or damage of any sort arising out of any such dealings or as a result of the link to their sites on any DondersteenMedia Sites, Applications or Products.

6. Disclaimer


DONDERSTEEN MEDIA IS NOT RESPONSIBLE FOR YOUR USE OF ANY CONTENT FOUND ON OR THROUGH ANY OF DondersteenMedia Sites, Applications or Products, INCLUDING, WITHOUT LIMITATION, ADVERTISING AND LINKS. BY USING ANY DONDERSTEEN MEDIA  SITE, APPLICATION OR PRODUCT YOU EXPRESSLY AGREE THAT SUCH USE IS AT YOUR SOLE RISK. YOU AGREE THAT THE CONTENT IS OFFERED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU IN FULL. The DondersteenMedia Sites, Applications or Products and each of their publishers’ respective vendors, agents, licensees, officers, directors, shareholders and employees, shall not be liable for any and all injuries, actions, claims, liabilities, damages, losses, costs or expenses, including reasonable outside attorneys’ fees, arising as a result of your or your child’s use of the DondersteenMedia Sites, Applications or Products. Dondersteen Media makes no guarantee of availability of service and it reserves the right to suspend, withdraw, change or discontinue any functionality or feature of the DondersteenMedia Sites, Applications or Products. DONDERSTEEN MEDIA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE OR IF WE HAVE BEEN ADVISED OR HAVE CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES). Dondersteen Media reserves the right to monitor Submissions by those who use the DondersteenMedia Sites, Applications or Products, but it is not obliged to do so. Dondersteen Media disclaims any responsibility for the Content submitted by users on or through any area of the DondersteenMedia Sites, Applications or Products including, without limitation, chat areas, social media environments, bulletin boards, and e-mail. Dondersteen Media cannot and does not seek to limit the opinions and views of our users and such opinions and views, therefore, should not be taken to represent those of Dondersteen Media. Dondersteen Media does not represent that the Content and features on or offered through the DondersteenMedia Sites, Applications or Products are appropriate or available for use in all countries. Dondersteen Media reserves the right to terminate this agreement and/or refuse service to you at any time without notice for any reason.

7. Infringement and Regulatory Complaints


Dondersteen Media is committed to respecting the intellectual property rights of others. It will cooperate with any law enforcement authorities and comply with any judicial order requesting or directing it to disclose the identity of anyone downloading or posting materials, or otherwise using DondersteenMedia Sites, Applications or Products in violation of applicable laws. If you believe that your proprietary rights, including copyright, have been infringed by any Content posted by users of any DondersteenMedia Sites, Applications or Products, please notify Dondersteen Media by using the appropriate link on this website. If Dondersteen Media receives such notice it will promptly respond to, remove, or disable access to, the material that is claimed to be infringing or to be the subject of any infringing activity. When notifying Dondersteen Media of any claimed infringement, you must provide the following information:

a physical or electronic signature of a person authorized to act on behalf of the copyright owner whose work you claim has been infringed;

a description of the work you claim has been infringed;

a description of the work you claim to be infringing as well as information reasonably sufficient to permit us to locate the material;

your address, telephone number, and, if available, your e-mail address;

a statement of your good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

a statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

8. Privacy


Any personal or other information submitted by you and all other Submissions to any of the DondersteenMedia Sites, Applications or Products are subject to our Privacy Policy, stated here after.

9. Miscellaneous


You are solely responsible for compliance with all applicable laws of the jurisdiction from which you are accessing the DondersteenMedia Sites, Applications or Products. If any part or portions of these Terms of Use shall be declared invalid, void or unenforceable, the remaining Terms of Use shall remain in full force and effect and shall be interpreted as closely as possible to the manner in which they were written. If any dispute arises between you and us regarding these Terms of Use, the dispute will be governed by the law of the Netherlands and subject to the non-exclusive jurisdiction of the Dutch courts. These Terms of Use set forth the entire agreement regarding all of the matters contained herein and should supersede all prior agreements or negotiations concerning the subject matter of these Terms of Use.


Privacy Policy



Data Protection Statement


This Privacy Policy explains the data collection and use practices, when applicable, which is operated by Dondersteen Media. By using one of our DondersteenMedia Sites, Applications or Products, you signify your assent to our Privacy Policy. We are committed to protecting your privacy and honouring the integrity of your personal information. Specifically we adhere to "de Wet Bescherming Persoonsgegevens" as is under Dutch law. We do not sell any information collected through DondersteenMedia Sites, Applications or Products to others except as disclosed in this Privacy Policy. If you have any requests concerning your personal information or any queries with regard to these practices please contact our office by e-mail at monique@dondersteen.net

Personal Information


We may use the services of third party websites and products (such as Facebook Connect and Twitter) on our DondersteenMedia Sites, Applications or Products. We may collect information about you when you register with us through our Websites and Products, when you visit our Websites, when you use our Products, when you make a purchase, and any time you provide information to us. We are the sole owner of the information collected through our Websites and Products. We may combine information about you that we have with information we obtain from business partners or other third parties. We may collect personal information from you when you

(i) submit questions or material to us,
(ii) register on a DondersteenMedia Site, Application or Product,
(iii) purchase a product from us,
(iv) e-mail us or
(v) enter one of our contests or sweepstakes.

We use such personal information collected through DondersteenMedia Sites, Applications or Products for the purposes of:

providing a personalised service
conducting market research surveys
fulfilling product orders
running features that incorporate submissions to the site
running sweepstakes and contests and
providing you with information about, and access to, products and services we offer, either ourselves or jointly with or on behalf of other organisations.

We may post customer news and events on our Websites and Products which may contain Personally Identifiable Information. We will obtain your consent to post your name along with your news or event prior to posting the news or event. If you do not wish to receive information about our products or services, or the products or services offered jointly with or on behalf of other organisations, please check the appropriate box on the registration page, sweepstakes/contests page or other relevant form or page through which the information is collected.

Non-Personal Information


We may collect non-personally-identifying information ("Non-Personal Information") about your use of our Websites and Products even if you do not register with us. We may collect your IP address, cookie information, browser information, page visitation history, crash diagnostic reports, device information, computer information, usage pattern information, operating system information, location information, timestamp information and any other anonymous information about the nature and frequency of your use of our Websites and Products. Such information does not identify any individual and will not be linked any personal information. We use such information to:

build up marketing profiles
aid strategic development
manage our relationship with advertisers and
audit usage of the site.

We may share such information, in the aggregate form only, with our affiliates, partners or advertisers, or other third parties.

Use of Cookies and Web Beacons


A cookie is a small text file that is stored on a User's computer or device for record-keeping purposes. We may use cookies in connection with your use of our Websites and Products and link the information we store in cookies to any Personally Identifiable Information. We may use both session ID cookies and persistent cookies. A session ID cookie enhances your ability to navigate our Websites and Products and expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Persistent cookies are set to store your passwords, so you don't have to enter your password more than once. Persistent cookies may also enable us to track and target the interests of our Users to enhance the experience, customize features and create new Websites and Products. If you reject cookies, you may still use our Websites and Products, but your ability to use certain features, such as the shopping cart, contests or sweepstakes, will be limited. We may utilize tracking technology to understand usage patterns, to create new features, promotions, functionality, services and for advertisement purposes. However, none of the information collected via tracking technology is Personally Identifiable Information. The use of cookies by any of our business partners, affiliates, tracking utility company or service providers is not covered by our Privacy Policy. We do not have access or control over these cookies. Our business partners, affiliates, tracking utility company and service providers may use session ID cookies to make it easier for you to use and navigate certain features, in order for you to use the shopping cart and similar features. We may use web beacons in connection with e-mails sent to Users to let us know whether and when the email was opened. No Personally Identifiable Information is transmitted through web beacons. When 'cookies' are used our Users will be informed specifically and prior consent will be asked. Our use of cookies also allows registered users to be presented with a personalised version of the site.

Choice/Opt-out


We may provide you the opportunity to opt-out of having your Personally Identifiable Information used for certain purposes when we ask for this information. For example, if you purchase a product or service from us but do not wish to receive any additional marketing material from us, we may allow you to indicate your preference on our order form. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each email or communication or by emailing us at monique@dondersteen.net.

Please check the settings of the devices and Products that you use to set your preferences for general use and opt-out options. For example, you may opt-out of location services related to our Products by changing the settings of your device at any time. For some of our Products, you may also opt-out of sending diagnostic reports to us by changing the settings of the Product. We encourage you to review the settings of your devices and Products frequently as these options may change over time. You can stop all collection of information from our Products by uninstalling them.

Submissions


Any personal information you choose to provide to us with your submissions posted to this site may appear on the site, but only to identify you as the author of the submission, unless you expressly authorise us to make further use of the information on the site.

Chat Areas/Bulletin Boards/Social Media Environments.


If you voluntarily disclose personal information on any of the DondersteenMedia Sites, Applications or Products bulletin boards, DondersteenMedia Sites, Applications or Products social media pages, such as Facebook and Twitter among others or in the chat areas of a DondersteenMedia Site, Application or Product, that information can also be collected and used by others and may result in unsolicited messages from other people.

Privacy Policy for Children Under 13


Children under the age of 13 should not submit or post any personal information without the written consent of their parents or legal guardians. If you are a child under the age of 13 and want to submit your personal information to us, you should ask your parents to send an e-mail to monique@dondersteen.net specifically allowing us to collect your personal information through this site. By doing so, you allow us to alert your parent or guardian about this site's Privacy Policy. We do not intend to sell, license or trade any such information collected to third parties. Parents may review or change the personal information of their children provided to us or further refuse our collection of such information by sending an e-mail to monique@dondersteen.net

Third Party Websites and Products


You may have the opportunity to access or interact with our Websites and Products through third party social networking websites and products such as Facebook and Twitter among others. Consequently, your Personally Identifiable Information may be shared with those third party websites and products and those third party websites and products may share your Personally Identifiable Information with us. If you click on a link to a third party website or product when using our Websites or Products, you will leave our Websites and Products and go to the third party website or product you selected. If you choose to provide your information directly to third party websites and products, your information will be governed by the policies of those third party websites and products. We do not have any control over third party websites and products. These other websites and products may place their own cookies or other files on your computer, solicit Personally Identifiable Information from you and follow different rules regarding the use of the information you submit to them. We cannot control the activities of third parties, we have no responsibility for any use of your Personally Identifiable Information by such third parties, and we cannot guarantee that they will adhere to any privacy practices, including the ones we follow. We encourage you to read the privacy policies, statements and settings of third party websites and products prior to your interaction with them.

Security of Information


We take precautions to ensure the security of personal information submitted by users. Unfortunately, no electronic communication over the Internet can be guaranteed to be 100% secure. While we strive to take care to protect your personal information, Dondersteen Media cannot warrant the security of any information that you submit to us, and you do so at your own risk.

Updating Personal Information


If you would like to change any contact or billing information, or if you no longer desire to receive any marketing communications from us or our partners, please email us at monique@dondersteen.net

Changes in Privacy Policy


We reserve the right to change this policy at any time, and will post any changes to this policy as soon as they go into effect without prior notice to you. Any such changes are effective as of the date such changes are posted on this page. Please check this page periodically to view our most current Privacy Policy.

© 2012 Dondersteen Media